FAQ

1. Do you ship internationally?
At the moment, we only ship within the United States.

2. How much does shipping cost?
All orders come with free nationwide shipping.

3. How long does delivery take?
Most packages arrive within 3–7 business days after processing.

4. How can I track my order?
A tracking link will be sent via email once your order ships.

5. What if my order doesn’t fit?
You can return your order within 30 days of delivery, provided items are unworn, unwashed, and in original condition with tags attached.

6. Do I pay for return shipping?
Yes, customers are responsible for return shipping costs unless the item is defective or incorrect.

7. When will I get my refund?
Refunds are issued within 5–7 business days after your return is received and inspected.

8. Can I cancel or change my order?
Yes, as long as it hasn’t shipped yet. Once shipped, our return policy applies.

9. What if my package arrives damaged?
Notify us within 7 days, and we’ll arrange a replacement or a refund.

10. How do I reach customer support?
You can email us at contact@almostheavenwear.store or call us at 419-921-3629 during service hours.